Payment is only accepted on-site at the U.S. Embassy at the time of your appointment. We accept USD cash and, for American Citizen services only, international cards. Cash must be clean, crisp bills.
The U.S. Embassy in Zimbabwe offers appointments for routine American Citizen services on Tuesdays and Thursdays. All applicants must have an appointment. We do not have walk-in hours. To schedule an appointment for a passport service for U.S. Citizens, please use this online reservation system.
(Note, the appointment systems linked above are only for people seeking to renew an American passport or needing other services for American citizens, or for those needing notarials. Anyone who makes a reservation in these systems in order to enter the embassy for a visa interview will be refused entrance. Instead, visa applicants should follow the instructions for making an appointment on our Visas web page.)
If you are unable to find an appointment and your situation is an emergency, including emergency passport services, please email ACSHarare@state.gov or call the U.S. Embassy at 0867 701 1000 in life or death emergencies.
Passport application forms are available at the Consular Section’s American Citizen Services Unit, or may be downloaded from the internet at https://travel.state.gov/content/passports/en/passports.html.
Except in emergencies, all U.S. passports must be printed at facilities in the U.S. Processing time takes approximately two weeks. U.S. Passports can no longer be amended. For name changes and other forms of amendments, please apply for a new passport.
For passport applications, please bring the following:
For the fees for the services detailed below, please see the Department of State’s Schedule of Fees.
Passports for Children Under Age 16
For children under age 16, both parents and the child must personally appear at the Consular Section and present all of the following required items. The Consular Section cannot accept incomplete applications.
One Parent Applying
If only one parent can appear, she or he must submit one of the following items:
If a third-party is applying on behalf of a minor under the age of 14, she or he must submit an original notarized written statement or original affidavit from both parents authorizing the third-party to apply for a passport. The non-appearing parent must also submit a notarized parental consent DS-3053.
Passports for Adults
If you are replacing a 10-year validity passport that was issued within the last 15 years and you are able to present this passport, you can apply for a new passport using Form DS-82. You do not need to appear personally and can send the completed form, original passport, and payment to the U.S. Embassy with someone you trust. Please do not send the application and passport by mail. You still must have an appointment under your name. All of the following required items must be presented. The Consular Section cannot accept incomplete applications.
If you are applying for your first adult passport, replacing a mutilated passport, or are not able to present a 10 year validity passport that was issued within the last 15 years, you must appear in person to apply for a new U.S. passport and present the following required items. The Consular Section cannot accept incomplete applications.
If you are applying to replace a lost or stolen adult passport and, you are not able to present a 10 year validity passport that was issued within the last 15 years, you must appear in person to apply for a new U.S. passport and present the following required items. The Consular Section cannot accept incomplete applications.
If your passport was lost or stolen, you must appear in person to apply for a new U.S. passport and present the following required items. The Consular Section cannot accept incomplete applications.
To prevent identity theft, please report any lost or stolen passports as quickly as possible. If you find a passport that was reported lost or stolen, it is invalid and cannot be used for travel.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.