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Payment is only accepted on-site at the U.S. Embassy at the time of your appointment. We accept USD cash and, for American Citizen services only, international cards. Cash must be clean, crisp bills.
Applicants for passports can reserve a passport appointment through our U.S. Citizen Services page. Applicants who need an emergency passport can also use this online reservation system, email ACSHarare@state.gov, or in true emergencies requiring travel in the next day, call the embassy at +263-(0)867-701-1000. Applicants for a Consular Report of Birth Abroad to document the transmission of citizenship to a child born outside of the United States, please email ACSHarare@state.gov to request an appointment
For information about passport applications, please visit our Passport Services page.
For questions about eligibility for becoming a U.S. citizen, please contact the U.S. Citizenship and Immigration Services (USCIS) at 1-800-375-5283 or visit www.uscis.gov.
If you think you transmit U.S. citizenship to a child born outside of the United States, you should apply for a Consular Report of Birth Abroad. Application for a Consular Report of Birth must be made, in person, through a pre-arranged appointment. Interviews for A Consular Report of Birth are done on Tuesday and Thursday afternoons by appointment only. The child must accompany the parent to the Embassy. The Embassy/Consulate is closed on American and Zimbabwean holidays.
We strongly encourage both parents to be present when filing an application for a child’s CRBA and first time passport.
Required Documents
Parents typically choose to apply for the child’s U.S. passport at the same time they apply for the Consular Report of Birth Abroad. The list below covers both the Consular Report of Birth Abroad, and the U.S. passport. You do not need to apply for a Consular Report of Birth Abroad before the child’s first passport, but we strongly recommend it, since institutions such as universities or employers in the future may require it.
Please bring the following original items to the interview:
After applying for the Consular Report of birth abroad, you will also need to apply for a social security number and a U.S passport. The Embassy no longer accepts applications for Social Security numbers. The Social security application is filed directly with the Social Security Administration offices. Refer to the Social Security website https://www.ssa.gov/ for more information.
Form SS-5-FS Application for a Social Security Card (PDF 132KB)
Form DS-11 Application for a U.S. Passport
Insufficient Evidence of Relationship
If the Consular Officer finds that there is insufficient evidence of a genetic relationship between the parent(s) and the child(ren), a DNA test may be recommended at the time of interview. If the interviewing officer makes this recommendation, then parents can expect a processing delay of approximately three to four months to allow for the receipt of the DNA test kit at the Embassy, sample collection, the mailing of the sample, and the receipt of results from the lab. Parents should factor this possible delay into their plans. If a DNA test is recommended, you will be provided with all details related to this testing at the time of your interview. All costs and expenses associated with DNA testing must be borne entirely by the passport applicant and his/her family.
For more information on DNA testing, see “Information for Parents on U.S. Citizenship and DNA Testing”
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
The waiting room of the Consular Section and its restroom is wheelchair-accessible.
Please call: 0867-701-1000
Outside of Office Hours, contact: 00 263 772 559 727
Outside of Zimbabwe: 00-263-867-701-1000
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