Emergency Financial Assistance

The availability of cash from ATMs  in Zimbabwe is not guaranteed. Americans in Zimbabwe who find themselves in need of emergency financial assistance   should contact the American Citizen Services Unit of the U.S. Embassy in Harare at (+263)-867-701-100 or the State Department’s Office of Overseas Citizens Services at (+1) 202-501-4444.

You can come to the Embassy to request assistance.  The Embassy cannot give loans but Consular Officers can help destitute Americans contact their family, bank, or employer to arrange for transfer of funds.  In certain circumstances, these funds can be wired through the Department of State.

Another option is wiring money through Western Union by following the instructions on their website. You may also contact them in Zimbabwe by phone at (+263)-24- 2770863. 

Emergency Funds Transfer to the Embassy

In a genuine emergency, a U.S. citizen can have funds transferred from the U.S. through the Office of Overseas Citizens Services (OCS), Department of State, Washington, DC. Please contact OCS at 888-407-4747 (from overseas: 202-501-4444) for information on how to send money. When the Embassy/Consulate receives notification from the State Department, funds are released in dollars to the U.S. citizen recipient.

This service is for emergencies only, when time does not allow transfer of funds through normal banking channels. Funds should not exceed the amount needed to resolve the emergency situation and should not be used for commercial transactions. Large sums (over $1,000) should be avoided.

Western Union Money Transfer Service

It is simple to send money in person. Visit any Western Union Agent  worldwide.
Agent locations may be in banks, travel agencies, post offices, airports, currency exchange offices, supermarkets, grocery stores, and check cashers.

Find an Agent Location
STEP 1: Complete the Form
Fill out the required form. Then, simply show the Agent clerk your identification card.

STEP 2: Present Payment
Give the Agent clerk the form, cash and sign the receipt.

STEP 3: Get the Receipt


Western Union Agent Locations/Addresses Phone Numbers in Harare:


C/O DHL 29 Central Avenue

Corner  4th & Central Avenue

Harare, Zimbabwe

Telephone:  +(263)   (024)   2770863