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Important Visa Information

Payment Methods & Details

Payment is only accepted on-site at the U.S. Embassy at the time of your appointment. We do not accept payment through third parties, and applicants should be very wary of third parties who ask for money in exchange for visa services. Only USD cash is accepted for visa payments. Cash must be clean, crisp bills.

Appointments & Locations

Non-immigrant visa applicants can check for available interview appointments through our online reservation system. Applicants should continue to check for appointments even if none are immediately available, because earlier appointments often become available when others cancel. If you have a true life or death medical emergency and cannot find an appointment online, you can email  ConsularHarare@state.gov to request an expedite. You will receive an autoreply with useful information, and we will respond individually to eligible requests within two weeks. Examples of cases that are not emergencies and we therefore will not respond to include attendance at a graduation, wedding, or other commemoration; or travel to help someone through a difficult time. We encourage visa applicants to schedule visa interviews well in advance of when they anticipate they may need to travel to the United States.


Students, exchange visitors (J visa applicants), and petition-based non-immigrant visa applicants can also request an expedited interview appointment if they cannot find an open appointment online before their start date. To request, please email your name, a brief summary of the reason for your request, and a picture or PDF of your I20, DS2019, or non-immigrant petition to prove that your start date is before the next available appointment. We will respond within two weeks. Emails that don’t include these will not receive a response. Send emails to ConsularHarare@state.gov.

Additional Information

COVID-19 Requirements for Travel to the U.S.


To reduce introduction and spread of new variants of SARS-CoV-2, CDC issued an Order effective January 26, 2021, requiring all air passengers arriving to the US from a foreign country to get tested for COVID-19 infection the day before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. For more information on this testing requirement, see the CDC’s Frequently Asked Questions.


Additionally, foreign national air travelers to the United States will be required to be fully vaccinated and to provide proof of vaccination status prior to boarding an airplane to fly to the United States, with only limited exceptions.

  • The CDC has determined that for the purposes of entry into the United States, vaccines accepted will include those FDA approved or authorized, as well as vaccines with an emergency use listing (EUL) from the World Health Organization (WHO). See cdc.gov for more details. Of vaccines available in Zimbabwe, only the Russia-produced “Sputnik V” does not meet this requirement.
  • Fully vaccinated air travelers will continue to be required to show documentation of a pre-departure negative viral test from a sample taken within one day of travel to the United States before boarding. That includes all travelers – U.S. citizens, lawful permanent residents (LPRs), and foreign nationals.
  • All travelers – whether U.S. citizens, LPRs, or the small number of excepted unvaccinated foreign nationals – will now need to show documentation of a negative viral test from a sample taken within one day of travel to the United States.

Please visit Travel.State.Gov for more details, including information about children travelers, and answers to frequently asked questions about the new proof of vaccination policy.

We are only accepting applications from people in Zimbabwe at this time. Only people in Zimbabwe can apply for a U.S. visa in Zimbabwe, and others should reach out to the U.S. Embassy or Consulate closest to their place of habitual residence.

Visas that are approved are typically ready in three to five business days.

Applicants are responsible for knowing what supporting documents they need, as well as how much money they’ll need to pay, what type of photo is needed, and all other required supporting documents for their visa class. Requirements for all visa classes can be reviewed at the U.S. Visas page of Travel.state.gov.

The issuance of a visa is never guaranteed, and we urge applicants to not make travel reservations until they have received a visa.

Reasonable Accommodation

If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:

    • If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
    • If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
    • If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
    • If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
    • If you have low vision, we may provide you with communications in large print.

If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.

  • Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.

The waiting room of the Consular Section and its restroom is wheelchair-accessible.